[ medcentric ]
Reputation Management
Reputation management is the process of tracking, monitoring and ultimately eliminating negative social media material about your brand to improve your name or standing. If done properly, reputation management builds your credibility to customers, which strengthens their trust in your brand.
Reputation Management
With Medcentric you get customized service based on proven approaches that combines advanced tech solutions with the ideal methods and the highest standards of practices.
Build and Enhance your
Build Clients trust and Strengthen
Build Customers for your Brand and Services
Decrease and promote positives
The Reputation Management Services
Analyze Your Reputation
Track mentions of your clinic, center or competition across online media and social platforms for a 360 degree view of the conversations important to you.
Crush a crisis as it happens
Real-time push notifications alert your comms team of threats to your brand's reputation as they happen. Super-charge your crisis communications plan with 24/7 online listening capabilities.
Improve your brand image online
Identify unhappy patients and turn them into brand advocates with targeted customer service outreach. Take a hands-on approach to improving your clinic image with tailored tools.
[ Reputation Management ]
FAQ
Most frequent questions and answers
Reputation management is the effort to influence what and how people think of a brand or person when viewed online. Put another way, character is who you are. Reputation is whom other people think you are.
Everyone knows that the reputation of a business is crucial for its survival.
A good reputation management can easily help a business to gain trust. Hence, positive reviews can lead potential customers to trust the business even more. A good reputation means that the business is more credible than their competitors.
Branding can make you relevant, while Reputation makes you credible.
“A company’s brand image is the sum total of all the perceptions held by its current, past, and potential customers about the company’s products and services.
“Reputation is the entirety of the public’s opinion about a company’s corporate actions.
Let’s say a patient comes to your practice and leaves unhappy for one reason or another. Today, the Internet has democratized opinions to the extent that thousands of people, perhaps even millions, can read about your patient’s bad experience. This information would reflect negatively on you and your practice to many more people. Because of this, physicians must actively monitor and manage what people are saying about them.
Reputation acts also as a shield against litigation, and it may help the organization to attract and retain talented professionals and will guide patients’ choices of a health care provider or hospital, decisions are frequently made on reputation.